FAQs
❓ Frequently Asked Questions
1. Do you offer free shipping?
Order Value | Shipping Cost |
---|---|
$50 and above | ✅ Free Shipping |
Under $50 | $9.99 Flat Rate |
2. How long does delivery take?
Estimated delivery times:
Country | Estimated Delivery Time |
---|---|
🇺🇸 USA | 7–14 business days |
🇬🇧 UK | 3–12 business days |
🇨🇦 Canada | 7–12 business days |
🇦🇺 Australia | 10–15 business days |
🇮🇪 Ireland | 10–15 business days |
3. Do you ship worldwide?
Currently, we ship to USA, UK, Canada, Australia, and Ireland 🌍. More countries coming soon!
4. How can I track my order?
Once your order ships, you’ll receive a 📦 tracking number via email. You can track it in real-time.
5. Can I return or exchange an item?
Yes ✅ We accept returns within 30 days of delivery if the item is unused, in original condition, and in original packaging.
We have a fair return policy:
- If the item is damaged or incorrect, we’ll cover the return or replacement.
- If you changed your mind, return shipping is at your expense.
Items must be unused and in original condition.
6. What should I do if my order arrives damaged or incorrect?
Don’t worry, just contact us 📧 at service.litnest@gmail.com within 48 hours, and we’ll replace or refund your order hassle-free.
7. What payment methods do you accept?
We currently accept PayPal only 💳.
This ensures every transaction is processed securely and comes with PayPal Buyer Protection for your peace of mind.
8. Can I change or cancel my order after placing it?
Yes, but only within 12 hours of purchase. After that, the order is processed and cannot be changed.
9. Are my payment details safe?
Absolutely 🔒. All payments go through PayPal’s encrypted and secure platform, so we never see or store your card details.
10. How can I contact you if I have more questions?
You can reach us anytime via 📧 service.litnest@gmail.com. Our support team will get back to you within 24 hours.